Today I wanted to withdraw some cash with my Visa card. I went to the ATM in the Shopping Centre and inserted my card. Before I could punch in my number there were a few pages shown with stuff that I gathered would be some bank advertising. All of a sudden I became aware that the machine would not allow me to withdraw any money with my card. So I pressed ‘cancel’ for the return of my card. Alas, it was in vain. No matter what I tried, my card was not returned. The machine had eaten it! And I was without any money! Some passers-by advised Peter and me to go to the bank and complain. Yes, Peter was with me. So we both went to the bank, that luckily was not very far away. So we found out, that this particular bank was not allowed to retrieve my card from that ATM for my card belonged to a different bank. I had to go to my bank and report my card lost and they would issue me a new card.
Peter and I then went to our bank. They were very helpful. Soon I’ll receive a new Visa card in the mail.
I must say this ‘cardless cash’ society drives me nuts. Luckily Peter was with me doing his best to keep me a little bit sane.